Data protection information related to the SWICA survey

Protecting your personal data is a top priority for SWICA.

1. Who operates the survey tool?

The following survey is offered by the SWICA Healthcare Organisation and conducted by echonovum AG in Zurich. With respect to conducting this survey, echonovum AG is SWICA's contracted data processing agent as per the Swiss Data Protection Act (DPA). SWICA ensures contractually that the data are processed exclusively in line with its instructions and in accordance with the DPA. echonovum AG's data protection provisions can be found here (in German only).

2. What data is processed by SWICA?

The following data is processed by SWICA:

Your contact details;
Data on the contact made with you;
Data you provide us with in the surveys and
Log data when accessing the platform (e.g. IP address, time, etc.)

3. For what purpose do we process your data?

SWICA uses the data you provide us with from the survey for statistical purposes and continuously improving its business processes and customer service.

4. Which third parties process your data and where are they stored?

Your data are not made available to unauthorised third parties within the scope of the intended purpose. Excluded from this are companies that (i) SWICA or the platform operator engage for the operation and maintenance of the platform or otherwise for the purposes of data processing, or (ii) who are involved as partners or otherwise in the processing of the transactions carried out via the platform (see point 1). Your data are stored on platforms in Switzerland and Ireland (EU). If data are transferred to a country outside the EU (third country), the platform operator will ensure that there is appropriate protection in place that is comparable to the protection offered in Switzerland and the EU.

5. How long will your data be stored?

On completion of the survey, echonovum AG will retain personalised data for a maximum of five years. They will not be used for any other purposes and or shared with third parties. After the five-year period has elapsed, the data is stored anonymously and can be re-used by SWICA for statistical purposes.

6. What about the liability?

The liability for direct or indirect damage or consequential damage which users or third parties may incur as a result of the use of the internet, the platform and the information obtained from it in any way whatsoever shall be excluded to the extent permitted by law. This disclaimer also includes the loss of data caused by third party misuse and the introduction of viruses.

7. What are your rights?

You have the right to:

Information about your personal data
Correct any incorrect personal information relating to you
Delete the personal data relating to you
Demand that processing be restricted
Object to data processing
Withdraw consent
Appeal to the supervisory authority

You can exercise your rights with respect to your personal data at any time. If you need to exercise any of these rights, please contact the Data Protection Unit directly at datenschutz@swica.ch. To exercise these rights, SWICA requires a written request with a copy of an official identity document.

8. Contact details

Any other questions? Please contact our Data Protection Unit directly at datenschutz@swica.ch.