Convenient payment of SWICA's invoices
You have several options for paying your premium invoices. Do you have any further questions or need advice? Our SWICA staff would be happy to assist you. Our customer service line is also there for you outside normal office hours and at the weekend. +41 58 800 99 33 Offices
Payment via eBill in your e-banking /e-finance app
With eBill you can pay your bills even more easily and conveniently. You don't need to scan a payment slip or type out the details anymore, you just have to check your invoice directly in your e-banking/e-finance app and approve the payment with just two clicks. If required, you can also set up an automatic invoice approval up to a certain invoice total. You can find all the advantages of paying with eBill in the following video.
How to register for SWICA eBill invoices
- Log in to your e-banking/e-finance app as usual
- Select «eBill/e-billing» in the menu
- Register for the eBill service if you haven't already
- For identification purposes, please enter your insurance number or your last premium invoice number
Please note: After switching, you will stop receiving paper invoices from SWICA. You can view your invoices at any time in your mySWICA account.
E-Bill briefly explained
Payment by direct debit
As an alternative to eBill, you can also pay your premium invoices via direct debit or PostFinance Direct Debit. The invoice amount will be debited automatically from your account on the due date. To make the switch, please complete the application form on a computer or by hand and send it signed to the specified address. We will send you payment slips for payment of your premiums and co-payments until your bank authorises the direct debit facility.
Payment by QR invoice
If you receive your premium invoice by post or via the mySWICA app, you can easily pay it using the QR code. This ensures that all payment details are entered correctly and the payment is matched to the right account. Alternatively, you can choose to enter the payment manually.Post office fees
If you pay SWICA invoices in person at the post office, Swiss Post charges a handling fee. From 1 January 2026, SWICA will charge you the same amount as these fees. This cost-absorbing measure will lead to savings of around 1.2 million francs per year, reducing the premiums for all of our customers.
The amount of the fee depends on the invoice amount. The fee is charged on each QR invoice, and will appear as a separate item on your next premium statement. The fee only applies when you are paying for benefits and premiums under basic insurance (KVG). As has been previously been the case, no fee will be charged for payments relating to SWICA’s supplementary insurance (VVG).
SWICA recommends that you use a free payment method such as eBill, e-banking or direct debit (LSV/DD) so that you do not have to pay any fees.
| Invoice amount | Post office fee |
| Payments up to CHF 50 | CHF 1.20 |
| Payments up to CHF 100 | CHF 1.60 |
| Payments up to CHF 1000 | CHF 2.35 |
| Payments up to CHF 10 000 | CHF 3.95 |
| For each additional CHF 10 000 | CHF 1.20 |
Note regarding payments from outside Switzerland
The QR IBAN printed on the premium invoice doesn't work for payments made from other countries. You can use the payment details shown above the QR invoice instead. Alternatively you can make payments from outside Switzerland to the following bank information, making reference to the insurance and statement number.
Account holder: SWICA Health Insurance LtdIBAN: CH62 0900 0000 8405 4156 9
BIC/SWIFT: POFICHBEXXX
Bank: PostFinance Ltd, Mingerstrasse 20, 3030 Bern
Please note: The amount transferred must equal the exact amount in Swiss francs. You must bear any fees for foreign currency transactions yourself.
