Contact in an emergency, at home or abroad

Whether in Switzerland or abroad, SWICA customers can count on SWICA 24/7. In an emergency, our staff are also available outside business hours and at weekends.

If you have a serious medical emergency, please call the national emergency number: 144

If you are abroad: In the event of a life-threatening emergency in Europe, please call the international emergency number 112, outside Europe the emergency number of the country in question. 

santé24 is available around the clock

Whether you’re in Switzerland or abroad, you can access expert support around the clock when an emergency strikes. The santé24 online practice will provide you with immediate advice and if necessary coordinate the next steps, from conducting a medical assessment to organising treatment or transport back home. Fast, reliable and always available – ensuring you don’t have to deal with an emergency alone.

SWICA is there for you worldwide in an emergency

  • SWICA_Icon_Business_global-profits_RGB_Black

    Available worldwide

  • SWICA_Icon_Shopping_open-24-hours_RGB_Black

    Around the clock

  • SWICA_Icon_Wedding_heart-hand_RGB_Black

    Personalised support in a medical emergency

  • SWICA_Icon_Health_hospital-building_RGB_Black

    Coordination with local doctors and hospitals

  • SWICA_Icon_Health_ambulance_RGB_Black

    Rescue and recovery services provided and organised in accordance with your cover

SWICA – No. 1 for customer satisfaction in multiple rankings

  • Kundenzufriedenheit-Label-1-en
  • Kundenzufriedenheit-Label-2-en
  • Kundenzufriedenheit-Label-3-en