Chronic conditions: better quality of life thanks to targeted support
We can work with you to better manage your long-term health issues and improve your quality of life. As a health insurance company, SWICA supports people with chronic diseases and offers them comprehensive advice and support for dealing with their conditions.
The lifestyle (change) programme: coaching for a healthy lifestyle
- One-year course of coaching on nutrition, exercise and mental wellbeing
- Target groups: people with high blood pressure, type 2 diabetes or lipid metabolism disorders
- Also suitable for overweight or obese people with an elevated risk of secondary complications
- Work with a primary coach to set motivating goals, with regular check-ups and adjustments
- Screening for people who have not been diagnosed but are suspected of being at risk
- Results are discussed with a doctor, and additional measures are initiated
Keeping your skin healthy in the long term
With santé24, you can get a genuine dermatological consultation online. Medical experts will provide an informed assessment, make diagnoses, arrange treatment, and prescribe prescription drugs if necessary. This means that you can get comprehensive support without having to visit a practice.
Understanding diabetes better – active support
If you have diabetes, santé24 will help you with individual advice and support with everyday life. Our medical experts can help you understand your condition better, offer guidance regarding treatments and lifestyle, and support you with the next steps – for more peace of mind and quality of life.
Advice on medications – reliable, personal advice
The following advantages are free of charge for SWICA customers:
- Obtain advice over the phone from our santé24 pharmacists regarding your medications.
- Get answers to questions regarding individual dosages, how to take medications and their side effects.
- Receive a medication consultation to find out what interactions there are.
- Get tips on how to optimise your medication and boost your health.
There for your family – with personal medical support
santé24 supports parents, children and young adults with expert medical and psychological advice. Whether you face health issues, chronic conditions or challenging situations in your daily life – experienced experts are on hand to provide guidance and support.
Help for those suffering from post-COVID syndrome or long COVID
- santé24 offers a free six-month support programme for SWICA customers who have been suffering from secondary complications for at least ten weeks but no longer than a year.
- Altea is a network of people suffering from post-COVID syndrome or long COVID, as well as doctors, members of the scientific community and other interested parties. The Altea platform offers up-to-date information and other points of contact.
Support from disease management programmes
SWICA offers structured care programmes (disease management programmes) to people with chronic conditions. In addition to medical care and personal support, the programmes include a treatment plan that is tailored to your needs.
The advantages at a glance
Disease management programmes include medical care, personal support and an individually tailored treatment plan.
The programme includes comprehensive advice on nutrition, exercise and overall wellbeing.
The treating physician remains the patient’s main point of contact.
Depending on the programme, therapists or specialist doctors will also be involved in order to provide professional care with as little stress as possible.
A specially trained medical practice assistant delivers some of the treatment, and is responsible in particular for providing personal support and advice as well as information.
SWICA pays the costs of treatment in accordance with the Swiss Health Insurance Act (KVG). Participation is voluntary.
Chronic conditions: facts and figures
- A quarter of the Swiss population suffers from non-communicable diseases (NCDs) such as cardiovascular diseases, cancer, respiratory diseases such as COPD, diabetes, or musculoskeletal disorders.
- In line with the national NCD strategy, SWICA focuses on prevention programmes (disease management programmes) for those with chronic conditions, to enable them to live well even with restrictions.
