Submitting invoices and claim receipts
Would you like to claim a reimbursement for healthcare services you’ve already paid for? This page explains how you can easily submit invoices and receipts to SWICA.
We show you step by step how to submit your claims correctly, which documents you need and what you should keep in mind. You will then receive your reimbursement quickly and reliably.
New tariff structure for outpatient benefits from 1 January 2026
Not much will change for you as a customer – except for the claim receipt.
There are two simple ways for you to submit your invoices to us:
Submit them via the mySWICA customer portal
With mySWICA, you can quickly and securely submit your digital medical invoices and other invoice-related documents directly to SWICA. It’s even easier with the mySWICA app: Simply take a photo of the invoice and send it directly.
Send via post
Once you have checked and paid your invoice, you can also send it to SWICA by post. The address of your designated SWICA agency can be found in the header of your premium or benefit statement or online if you look up locations. Simply enter the postcode or the city or town of your residence in the search field.
