Care management: personalised support in the event of illness or accident
When illness or an accident changes everything, SWICA’s care managers are there for you. We listen, coordinate matters and help you get back to your normal life, wherever you are in Switzerland.
What SWICA care management does
- Coordination between patients, doctors, employers and other parties
- Guidance during treatment
- Support with reintegration
- Taking organisational and administrative tasks off patients’ hands
What sets SWICA apart
- Focus on the best possible treatment and long-term recovery
- Personalised care, not standardised case management
- Strong social, communication and coordination skills
SWICA care management for individuals
Care management is a free service for SWICA customers. Our care managers – also known in the healthcare profession as case managers – provide personalised support to help you cope with complex, challenging medical situations or difficult stages in life.
Principles of SWICA care management
- Cooperation with our experienced care managers is voluntary and strictly confidential.
- We attach great importance to working in partnership. Care management only takes place if all parties involved expect it to improve the overall situation.
- Data protection is paramount for us, so you can rest assured that your data will be handled securely.
- You can terminate the care management support at any time, with no need to give a reason.
Care management for businesses
As an insurer with an established care management operation in Switzerland, our case managers support your employees who are unfit for work, with the aim of reintegrating them permanently into the work process and preventing disability.
Using the care management service offers various benefits for your company. Employees who are ill or have had an accident are able to return to work sooner, reducing your absence costs. What’s more, each instance of disability that is avoided stops your pension fund from becoming liable for high pension payments.
Successful reintegration
- Early and sustainable prevention of (long-term) absences
- Prevention of disability
- Optimised medical treatment
- Lower absence costs and reduced financial strain on the pension fund
- Retention of valuable expertise
