Whether you have major reservations or just a healthy dose of scepticism, a second opinion gives you certainty when making important decisions.
SWICA can provide an impartial second opinion based on your existing examination results, helping you to make informed decisions about your treatment.
The benefits of a second opinion
- Certainty if you have doubts about an initial medical opinion
- Help with decisions on elective, non-emergency, medical treatment
- A means for obtaining transparent, comprehensive and balanced patient information
All SWICA customers are entitled to obtain a second opinion in relation to outpatient and inpatient treatment that is covered by mandatory health insurance under the KVG. Cosmetic procedures are excluded.
How to obtain a second opinion
Second opinion via santé24
- Call santé24 to initiate your second opinion.
- A santé24 doctor will review your records, discuss your questions with you and give you a verbal medical assessment of the planned treatment. This service is free of charge for customers with a Favorit plan.
- If your case is complex or very specialised, santé24 will refer you to our partner meinezweitmeinung.ch. Your second opinion will then be provided via meinezweitmeinung.ch, at the recommendation of santé24.
- Please note that the service is currently only available in German and French.
Second opinion via meinezweitmeinung.ch
The meinezweitmeinung.ch platform uses highly regarded doctors in Switzerland to help you make decisions about your treatment, based on your existing results. The advantages for you are as follows:
- You receive a written second opinion within ten days
- Your data is protected: You decide who has access to your data. SWICA cannot access your data without your consent.
SWICA covers the platform fees for customers with Hospita BestMed, Private, Semi-Private (including all Flex variants) and Infortuna supplementary insurance plans and all customers who are referred via santé24.
