Conflicts at work
In today's dynamic work environment, the ability to resolve conflict effectively is crucially important to an organisation's sustainability and long-term success. SWICA offers a wide range of support.
Conflict is a major cause of absence
A WorkMed study commissioned by SWICA shows just how serious an impact workplace conflicts can have. In 57% of all cases of mental health-related incapacity for work, the main cause was a conflict in the workplace. Such incidents not only affect employee satisfaction, but also reduce productivity and produce a strained working atmosphere.
It is vitally important to avoid workplace conflicts or resolve them in a constructive manner. Achieving that requires a supportive corporate culture that allows for effective interventions or actions at an early stage. Companies that deal with conflicts proactively and efficiently not only strengthen their teams and the health of individual employees, but also achieve a lasting reduction in their absence rates.
Negotiating change without conflict
An insured person was faced with new duties and a new line manager, leading to uncertainty and resentment. A conflict arose between the employee and their line manager regarding changes to tried-and-tested processes. By calling our helpline for managers, the line manager was able to reflect on her role and discuss possible solutions. The employee received one-to-one support via our Job Balance early intervention measure, which helped them reduce their stress levels and address the conflict. By working together, we achieve clarity, trust and smooth cooperation through change processes.
SWICA’s services
SWICA is at hand to help you resolve workplace conflicts. Explore individual strategies with us and reap the benefits of our services, which are designed to foster a harmonious and successful corporate culture.
Overload identified, conflict resolved
After an insured person had surgery on their cervical spine, it emerged that their main source of strain was years of overdoing things and a conflict at work. Thanks to the support of the care management team, they were able not only to be successfully reintegrated into work, but also to find a solution to the longstanding conflict – to their immense relief.
